Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping time for furniture and decor?
Most items are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while larger furniture pieces may require 10-14 days for specialized freight delivery.
Do you offer international shipping?
Currently, Treasurebox ships to all addresses within the continental United States. We are working on expanding our logistics to include international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that for large furniture returns, a restocking fee may apply unless the item arrived damaged.
How can I track the status of my order?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your wood products sustainably sourced?
Yes, at Treasurebox we prioritize the planet. All our wooden furniture is crafted from FSC-certified timber and high-quality sustainable materials to ensure longevity and environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm to help you build your dream home today.